A dedicated partner
at your side
Real Garant Versicherung AG is your experienced partner in the field of warranty insurance. Today we are one of Europe’s leading providers of customer loyalty programmes for the automotive trade. With Real Garant as your insurer and service provider, you can rely on our 35 years of experience in the auto industry. More than 200 employees work for our partners. These are spread over our locations in Germany, Austria, Belgium, Spain, Italy and Hungary as well as additional local sales and service units.
years of experience
annual warranty contracts
In the event of a claim
Despite careful examination and a thorough check prior to sale, from time to time a vehicle may be defective or damaged.
With a warranty, your customers can rest assured that this will be resolved immediately.
In the event of damages, please report them to Real Garant before beginning with repairs.
You will find the appropriate contact information listed under our claims hotlines.
Real Garant will check whether the damages are covered by the warranty. Subsequently, a repair authorisation will be issued according to the conditions of the warranty and an authorisation number will be assigned.
Following completion of the repairs, the claim will be settled by Real Garant in accordance with the issued repair authorisation. This usually happens within 2-3 business days after receipt of invoice.
Do you have questions about warranty, claims processing, givit WMS or Real Garant?
We answer frequently asked questions for you in the FAQs section.