A fresh face and much dedication: Real Garant appoints new COO

Since January of this year Real Garant’s management has a new member: In the function of Chief Operations Officer, Christoph Müller joins the team around Lutz Kortlüke.

With over 20 years of experience in the automotive industry Christoph Müller (44) is a perfect match for Real Garant. Since beginning of the year, he is working for the customer loyalty specialist in the position of Chief Operations Officer. He is responsible for the departments of Claims, Customer Support and Underwriting and will oversee Quality Management. He reports directly to Horst Nussbaumer, member of the board of Real Garant and Chief Claims & Operations officer at Zurich Gruppe Deutschland.

Christoph Müller values being close to the daily happenings and living through the daily business of each department. “Like that, I understand the departments, their processes and the needs of our customers from the start. This creates a lot of potential opportunities for the future and strengthens our bond as a team, “emphasizes Christoph Müller during an interview.