Competent and experienced

Getting to know Real Garant

Customer loyalty is both our strong suit and our passion!
Beginning as a traditional warranty insurer, in recent years Real Garant has transformed into a customer loyalty specialist.

32

european countries

160

employees

7400

faithful partners

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Fotocredit: Markus Guhl Fotografie

Company

Real Garant has its head office in Denkendorf near Stuttgart. In addition, we serve 32 European countries from our offices in Belgium, Spain, Italy, Austria and Hungary. In 17 countries, we are represented locally by our own sales and service employees. Real Garant Versicherung AG offers a majority of the products from the Real Garant’s portfolio, such as warranty insurance. The full subsidiary Real Garant GmbH Garantiesysteme is a service provider in the area of the Self-Warranty givit as well as offering maintenance contracts. Since 2007, Real Garant has had a strong and experienced shareholder in the Zurich Insurance Group Germany.

At Real Garant everyone knows everyone – as a mid-sized company we operate in a working environment that prioritises rationalised decision-making, horizontal hierarchies and close collaboration. Together, more than 160 employees’ skill and commitment have led to our dynamic growth. Today, nearly 7,400 partners rely on Real Garant to help them continuously develop their customer relationships and increase their earnings on a long-term basis.

Lutz Kortlüke – CEO
Portrait Foto Lutz Kortlüke

Real Garant in Europe

We support our customers in retaining or regaining their customers.

Our mission

As a professional and equitable partner to the automotive industry, we offer greater security through our products and services.
Together with our employees, we set the industry standard. We are constantly seeking to redefine customer loyalty.

Consistent
customer orientation

For us, the customer is at the centre of everything we do. Their needs and those of their customers inspire us day to day.

Profitable and sustainable growth

We support our partners throughout Europe and grow with our challenges every day – always keeping sustainability in mind.

Operational excellence

Excellent and personal service coupled with fast and uncomplicated claims settlement are a matter of course for us.

We are all in this together!

Our more than 160 employees pull together every day. Flat hierarchies and mutual respect promote an open and productive exchange.

References

Numerous manufacturers and importers cooperate with Real Garant and recommend us. You can get an overview of the international cooperations here.

SFCR Report

SFCR stands for “Solvency and Financial Condition Report”, which derives from the Solvency II directive.
Each report has the goal of providing the public with an overview of the insurance company’s financial situation.